What are the policies regarding cleanliness?
We only hire well trained therapists with a professional and clean personal appearance. In return, we would like you to take a shower before receiving your massage. The room must be tidy and smelling fresh and with clean towels. One to lie on and one to cover parts of your body where you are not being massaged.
Can I have the therapist work on just one area?
If you’d like the massage therapist to focus on one specific area just let them know. THIS EXCLUDES THE GENITAL AREA. At the beginning of the massage they will ask if you have any specific pains or problems or concerns. Keep in mind, that the more time spent on a specific area, the less time spent on other areas.
What areas of London do you visit?
We are a mobile massage service operating in London and some surrounding areas. Our therapists will visit you at your home, hotel or office.
What if I want more or less pressure?
You only have to ask! Perfect London massage therapists are trained to adapt to a wide range of body types and sensitivities to pressure. The therapist will enquire during the massage, but feel free to ask.
May I request a particular therapist?
Yes, we understand that massage is a very personal treatment and you have to be ‘connected’ to receive the full benefit of the massage treatment. You may request a particular therapist, if the therapist you requested is not available we will always notify you with as much notice as possible and would send a replacement therapist.
How much notice do you need ? / How soon could a therapists visit me?
Depending on the time of day we can normally have a therapist with you within an hour. Our therapists are able to reach you in 30-45 minutes if you are located in central London or TFL travel zones 1 or 2. If you are outside travel zone 3, then then you should allow us at least 1 hour to get a therapist to you . Our therapists travel from different locations across London. Most likely there is one who is close to your area and available to visit you on a short notice. We have therapists based in Central London W1 , North London, East London, West and South London.
What is your cancellation policy?
We don’t charge a cancellation fee. The only thing that we ask, if you have to cancel your appointment, please value the time of our therapists and give us as much notice as possible.
Are your therapists qualified and experienced?
Yes, all of the therapists hired to work for Perfect london massage have a certificate in what they are specialised in plus an anatomy and physiology certificate. Most of our therapists have accumulated years of experience in luxury salons, spas clinics which have more than 6 years of experience and are truly the best in their field.
Do I need to supply anything?
The therapists bring massage oils with them, you only have to provide clean towels. The massage can be done either on the bed or on the floor. Please note, note our therapists do not bring a massage table with them.
What types of oils do your therapists use?
Our therapists use only natural massage oils. They use either almond or grape seed oils. Oils that are either base (without fragrance) or blended with various aromas. Please, let your therapist now if you have any allergies or preferences.
How do I pay for the service?
You pay directly to the therapist after the treatment. You can also pay via PayPal Transfer or Online Bank Transfer.
Can I be naked during the massage?
Yes, you may be naked during the massage. Your intimate parts would be covered with the towel though at all times. Some clients prefer to wear underwear. But it is up to you.
Do your therapists provide any sexual services?
NO. We are a professional massage service only, not an escort agency. Please do not book a massage with perfect London massage if you are looking for something more than a professional massage.
Can I touch the masseuses?
NO – Our massage service is a one-way treatment. You need to stay passive and relaxed. Do not make indecent proposals. Enjoy your massage and respect your professional massage therapist.
Do your therapists bring a massage table with them?
As our therapists are using public transport, they are not able to bring a massage table with them.
Are all your therapists qualified and experienced in all the massage styles listed on your website?
Please, check out the individual profile of each therapist, you can see all the qualifications and experience they have.
I live outside London/M25 area, would your therapists be able to visit me?
Yes, our therapists could visit you outside London as well, you will need to email us your address and postcode for us to give you a price.
Are there any travelling charges?
A £10 charge would apply for zone 1- 4 , £15 charge for zone 5, £20 for travelling in zone 6, £20 for Heathrow area.
When does the time of the massage start?
We count the time from the beginning of the massage session. If you make the booking for 90 min session, you will receive full 90 minutes of hands on massage.
I would like to split the session with my wife/partner/husband,
can I do that and would the charge be the same?
Yes, you may split a one hour session. You will not be charged anything extra, only for the therapist time that you book. Please mention this when making your booking. Longer sessions than one hour will be charged separately.
If I enjoy the massage, and would like to prolong the session, may I do so?
Yes, you may extend the session if you wish to, subject to the therapists availability.
Can I eat or drink before a massage?
It’s not the best option to have a massage on a full stomach, wait at least 1 hour and half. Also it’s best to avoid drinking alcohol before and after your massage.
What if I get an erection during the massage?
There is no reason to be embarrassed. It’s perfectly normal for men to get an erection during a massage. Gentle touch administered to any area of the body can cause this to happen to men. Your therapist will just ignore it.
How often should I receive a massage?
Ideally once a week. If you can’t do this try at least to have massage on a regular basis. Depends on your needs. If you have any other questions or concerns please don’t hesitate to call or email us and we will get back to you as soon as possible.
